en-US
Introduction
Target Audience
Entities in Hik-Partner Pro
Running Environment
Function Availability for Different Countries/Regions
Functions Only Available in Certain Regions
Regions Only with Support for Free Functions
Symbol Conventions
Account Management
Register an Installer Admin Account
Manage Role and Permission
Invite Employee
Register an Installer Account With
or Without
an Invitation
Login
Set Account Information
Become a Hik-Partner Pro User After Product Upgrade
Company Management
Manage Company Information
Authenticate Company
Merge Your Company with Another Company
View Employee Efficiency Statistics
Search Operation Log
Manage My Shipping Address
View My Partner Network
View Dashboard
Hik-Partner Pro Portal Overview
Main Modules
Home Page
Site & Device Module
Other Modules
Site Management
Typical Transferred Site Scenario
Typical Tenant (Shared) Site Scenario
Site Page Overview
Create Site Group
Add Personal Site
Add Team Site
Assign Site to Installer
Hand Over Personal Site by Transferring
Hand Over Personal Site by Sharing
Hand Over Team Site
Apply for Site Authorization from Site Owner
Accept a Device Management Invitation from a Hik-Connect User
Site Collaboration
Site Collaboration Before Handover
Site Collaboration After Handover
Accept Site Collaboration
Features Available to MSP/ISP on a Collaborated Site
View Sites on the Map
Device Management
Batch Configure Devices on LAN
Batch Activate Devices and Assign IP Addresses for Them
Batch Link Channels to NVR and DVR
Create Template for Setting Parameters
Batch Set Parameters for Devices via Template
Add Device
Add Device(s) after Batch Configuring Them
Add Detected LAN Device
Add Device by Entering Serial No.
Add Devices by IP Address or Domain Name
Batch Add Devices
Synchronize Devices with Hik-Connect Account
Add Devices Without Support for the Hik-Connect Service
Move Devices
Manage Device Permission
Apply for Device Permission
Release the Permission for Devices
Linkage Rule and Exception Rule
Add Linkage Rule
Add Custom Linkage Rule
Add Linkage Rule Based on Predefined Template
Video Tutorial
Add Exception Rule
Enable Device to Send Notifications
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Control Security Control Panels
Configure Security Control Panel
Batch Configure AX PRO
Create a Template
Batch Configure AX PRO by Template
Batch Upgrade AX PRO
Batch Arm/Disarm Security Control Panels
View Video
View Live Video
Play Back Video Footage
Network Device Management
Network Topology
Manage Healthcare Radars
Other Management
Upgrade Device
Batch Upgrade Devices on LAN
Upgrade Device Manually by Uploading Firmware Package
Unbind a Device from Its Current Account
Configure DDNS for Devices
Configure Device Offline Delay
Remote Configuration
Health Monitoring
View Status of Devices in All Sites
View Status of Devices in a Specific Site
Send Report Regularly
Network Topology
Create a Maintenance Quotation
Notification Center
Business Notifications
Exception Center
System Messages
Marketing News
Project
Create a Project
Compare Products
View Project History
Order & Promotion
View and Search for Products
Create an Order
View My Orders
Set Availability Alert and Manage My Waiting List
Manage Hikvision Quote for Me
Sell-Out Promotion
Submit Intentions
Manage My Intentions
Manage My Promotions
Value-Added Services
Health Monitoring Service
Remote Maintenance Pro Service
Purchase Employee Account Add-On
Cloud Attendance Service
Cloud Storage Service
IoT Data Service
HCC & HCT Services
About HCC & HCT
Alarm Receiving Center (ARC) Service
HikCentral ReGuard Service
Co-Branding
Support
Tools
Submit Support Cases and Case Management
Submit Hardware Product Case
Submit Software Product Case
Submit Hik-Partner Pro Case
Submit Dedicated Customer Service Case
View and Handle Case Records
Return Materials Authorization
Submit RMA Request
View RMA Request
Create Quote for Customer
Incentives
Compensation
Apply for Compensation
View and Handle Submitted Compensation Applications
Partner Program
Submit and Manage Program Applications
Manage My Agreements
Earn Rebates
Rewards Store
Legal Information
Hik-Partner Pro Portal
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Introduction
Account Management
Company Management
Hik-Partner Pro Portal Overview
Site Management
Device Management
Health Monitoring
Notification Center
Project
Order & Promotion
Value-Added Services
Support
Incentives
Legal Information
Expand
Collapse
Introduction
Target Audience
Entities in Hik-Partner Pro
Running Environment
Function Availability for Different Countries/Regions
Functions Only Available in Certain Regions
Regions Only with Support for Free Functions
Symbol Conventions
Account Management
Register an Installer Admin Account
Manage Role and Permission
Invite Employee
Register an Installer Account With
or Without
an Invitation
Login
Set Account Information
Become a Hik-Partner Pro User After Product Upgrade
Company Management
Manage Company Information
Authenticate Company
Merge Your Company with Another Company
View Employee Efficiency Statistics
Search Operation Log
Manage My Shipping Address
View My Partner Network
View Dashboard
Hik-Partner Pro Portal Overview
Main Modules
Home Page
Site & Device Module
Other Modules
Site Management
Typical Transferred Site Scenario
Typical Tenant (Shared) Site Scenario
Site Page Overview
Create Site Group
Add Personal Site
Add Team Site
Assign Site to Installer
Hand Over Personal Site by Transferring
Hand Over Personal Site by Sharing
Hand Over Team Site
Apply for Site Authorization from Site Owner
Accept a Device Management Invitation from a Hik-Connect User
Site Collaboration
Site Collaboration Before Handover
Site Collaboration After Handover
Accept Site Collaboration
Features Available to MSP/ISP on a Collaborated Site
View Sites on the Map
Device Management
Batch Configure Devices on LAN
Batch Activate Devices and Assign IP Addresses for Them
Batch Link Channels to NVR and DVR
Create Template for Setting Parameters
Batch Set Parameters for Devices via Template
Add Device
Add Device(s) after Batch Configuring Them
Add Detected LAN Device
Add Device by Entering Serial No.
Add Devices by IP Address or Domain Name
Batch Add Devices
Synchronize Devices with Hik-Connect Account
Add Devices Without Support for the Hik-Connect Service
Move Devices
Manage Device Permission
Apply for Device Permission
Release the Permission for Devices
Linkage Rule and Exception Rule
Add Linkage Rule
Add Custom Linkage Rule
Add Linkage Rule Based on Predefined Template
Video Tutorial
Add Exception Rule
Enable Device to Send Notifications
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Control Security Control Panels
Configure Security Control Panel
Batch Configure AX PRO
Create a Template
Batch Configure AX PRO by Template
Batch Upgrade AX PRO
Batch Arm/Disarm Security Control Panels
View Video
View Live Video
Play Back Video Footage
Network Device Management
Network Topology
Manage Healthcare Radars
Other Management
Upgrade Device
Batch Upgrade Devices on LAN
Upgrade Device Manually by Uploading Firmware Package
Unbind a Device from Its Current Account
Configure DDNS for Devices
Configure Device Offline Delay
Remote Configuration
Health Monitoring
View Status of Devices in All Sites
View Status of Devices in a Specific Site
Send Report Regularly
Network Topology
Create a Maintenance Quotation
Notification Center
Business Notifications
Exception Center
System Messages
Marketing News
Project
Create a Project
Compare Products
View Project History
Order & Promotion
View and Search for Products
Create an Order
View My Orders
Set Availability Alert and Manage My Waiting List
Manage Hikvision Quote for Me
Sell-Out Promotion
Submit Intentions
Manage My Intentions
Manage My Promotions
Value-Added Services
Health Monitoring Service
Remote Maintenance Pro Service
Purchase Employee Account Add-On
Cloud Attendance Service
Cloud Storage Service
IoT Data Service
HCC & HCT Services
About HCC & HCT
Alarm Receiving Center (ARC) Service
HikCentral ReGuard Service
Co-Branding
Support
Tools
Submit Support Cases and Case Management
Submit Hardware Product Case
Submit Software Product Case
Submit Hik-Partner Pro Case
Submit Dedicated Customer Service Case
View and Handle Case Records
Return Materials Authorization
Submit RMA Request
View RMA Request
Create Quote for Customer
Incentives
Compensation
Apply for Compensation
View and Handle Submitted Compensation Applications
Partner Program
Submit and Manage Program Applications
Manage My Agreements
Earn Rebates
Rewards Store
Legal Information