Quick Start Guide
About Hik-Connect
System Requirements and Conventions
Summary of Changes
Icons Meanings in Hik-Connect
Device Management
Add Device for Management
Add an Online Device
Add Device(s) by Scanning Device QR Code
Add a Device by IP/Domain
Add a Device by Hik-Connect Domain
Set a Password to Activate a Device
Connect Offline Device to Network
Enable Hik-Connect Service for Device
Enable Hik-Connect Service When Adding Device on Mobile Client
Enable Hik-Connect Service on Device Web Page
Enable DHCP Function on Device Web Page
Unbind Device from Its Original Account
Device Sharing
Share Device(s) via QR Code
Share Multiple Devices by Scanning Recipient's Account QR Code
Silenced Mode for Devices Shared by Others
Favorites Management
Add Cameras to Favorites on Home Page
Add Cameras to Favorites During Live View
Remove Cameras from Favorites
Configure Your Device
Enable Video and Image Encryption
Set DDNS
Upgrade Device Firmware
Set Custom Audio
Use Mobile Client as Device's Remote Controller
Remote Configuration
View and Edit Basic Information
Set Recording Schedule
Configure Time Settings
Change Device Password
Configure Normal Event
Configure Smart Event
Enable Temperature Measurement
Camera / NVR / DVR
Manage Solar Camera
Set Light for Floodlight Camera
Batch Arm/Disarm Cameras Linked to NVR
Edit Settings of Cameras Linked to NVR/DVR
Set Motion Detection Alarm for Network Camera
View Network Topology of NVR
Reset Password of DVR or NVR via the Mobile Client
Reset Password by Hik-Connect
Reserve Email Address for Resetting Password
Generate QR Code by Reserved Email
Reset Password by Reserved Email
Video & Cloud Storage
Live View
Start and Stop Live View
PTZ Control
Pan and Tilt a Camera
Set a Preset
Adjust PTZ Speed
Other Functions
Set Image Quality for Device Added by IP/Domain
Live View for Fisheye Camera
Open Door During Live View
Playback
Normal Playback
Capturing and Recording
Set Playback Quality for Device Added by IP/Domain
Adjust Playback Speed
Download Video Segment from Device
Cloud Storage
Enable/Disable Cloud Storage Service for a Channel
Play Back Video Footage on Cloud
Download Video Footage from Cloud
Notification
Enable Notifications
Check Event Notifications
Check Pyronix Notifications
Check Call Notifications
Check Service Notifications
Accept Invitation to Be Site Owner
Approve Device Handover and Authorization Application
Notification about Availability of a Rent Device
Check Device Exception Notifications
Check System Notifications
Service Management
Invite a Service Provider to Manage Devices
Device Authorization Management
Reset Password of Device in Authorization
Transfer Device to Others
ARC Service
Cloud Attendance
Check In/Out Remotely
Open Door Remotely
Add Face Picture for Face Recognition
People Counting
Temperature Screening
Manage Alarm Control Devices
Security Control
System Description
Connect to Wi-Fi
Configure Cellular Network
Area Management
Manage Users
Manage Card/Tag
Bypass a Zone
Arm/Disarm Areas and Clear Alarms
Virtual Panic Alarm (PA) Button
Check System Faults
Device Maintenance
Find Device
AX Hub Security Control Panel
Log in to the Security Control Panel
Configure AX Security Control Panel
System Options
Area Management
User Management
Keyfob Management
Add Card/Tag
Set Event Video Settings
Configure Push Notification Settings for AX Security Control Panel
EN50131 Compliant Mode
Other Settings
Add Device to the Security Control Panel
Add Peripheral Device by Scanning QR Code
Add Network Camera Channel to Security Control Panel
Set Area Parameters
Control Areas
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Set Parameters of Wireless Outputs Expander
Set Wireless Siren Parameters
Set Wireless Keypad Parameters
Set Wireless Card/Tag Reader Parameters
AX Hybrid Security Control Panel
Configure Security Control Panel
System Options
Area Management
User Management
Keyfob Management
Add Card/Tag
Set Event Video Parameters
Configure Push Notification Settings for AX Security Control Panel
Add Device to Security Control Panel
Add Peripheral Device by Scanning QR Code
Add Peripheral Device in Enrollment Mode
Add Network Camera Channel to Security Control Panel
Set Area Parameters
Control Areas
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Set Parameters of Wireless Outputs Expander
Set Wireless Siren Parameters
Set Keypad Parameters
Set Wireless Card/Tag Reader Parameters
Video Security Control Panel
Partition and Zone Control
Control a Zone
Control All Zones in One Partition
Add a Zone
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Enable Voice Prompt
Delete Zone
Pyronix Control Panel
Add Pyronix Control Panel to Mobile Client
Authorize Mobile Client Account via PyronixCloud
Create a PyronixCloud Account
Connect Device to PyronixCloud
Authorize Mobile Client Account
Verify Pyronix Control Panel
Control Areas (Partitions)
Control Alarm Output Remotely
Bypass a Zone
Panic Alarm Device
Manage Access Control Devices
Control Door Status
Set Door Open Duration
Change Super Password
View Access Control Logs
Enable Opening Door via
Touch ID (or Face ID) Authentication
Video Intercom
Answer Call from Indoor Station
Operations on Device Details Page
Set Motion Detection Alarm for Wi-Fi Doorbell
Set Volume for Video Intercom
Link Smart Chime with Doorbell
Manage Routers
Add and Set Up a Router
Wi-Fi Settings of a Router
Internet Settings of a Router
Manage the Devices Connected to a Router
Set Up a Guest Wi-Fi for Visitors
Wi-Fi Speedup
Security Checkup
Network Switch
Account
Select Region at First Time Running
Registration
Register by Email Address
Register by Mobile Phone Number
Visitor Mode
Functions in Visitor Mode
Register an Account in Visitor Mode
Configure Your System
Enable Push Notification
Save Device Parameters
Auto-Receive Alarm after Power-on
Generate a QR Code with Device Information
Hardware Decoding
View Traffic Statistics
Generate a QR Code with Wi-Fi Information
Floating Live View
Resume Latest Live View
Tablet Mode
Display/Hide Channel-Zero
Auto-Download Upgrade File
Manage Custom Audio
Other Functions
Pictures and Videos
Share Hik-Connect
Legal Information
Symbol Conventions
Hik-Connect Mobile Client
Search
Quick Start Guide
About Hik-Connect
Icons Meanings in Hik-Connect
Device Management
Camera / NVR / DVR
Video & Cloud Storage
Notification
Service Management
Manage Alarm Control Devices
Manage Access Control Devices
Video Intercom
Manage Routers
Network Switch
Account
Configure Your System
Other Functions
Legal Information
Symbol Conventions
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Collapse
Quick Start Guide
About Hik-Connect
System Requirements and Conventions
Summary of Changes
Icons Meanings in Hik-Connect
Device Management
Add Device for Management
Add an Online Device
Add Device(s) by Scanning Device QR Code
Add a Device by IP/Domain
Add a Device by Hik-Connect Domain
Set a Password to Activate a Device
Connect Offline Device to Network
Enable Hik-Connect Service for Device
Enable Hik-Connect Service When Adding Device on Mobile Client
Enable Hik-Connect Service on Device Web Page
Enable DHCP Function on Device Web Page
Unbind Device from Its Original Account
Device Sharing
Share Device(s) via QR Code
Share Multiple Devices by Scanning Recipient's Account QR Code
Silenced Mode for Devices Shared by Others
Favorites Management
Add Cameras to Favorites on Home Page
Add Cameras to Favorites During Live View
Remove Cameras from Favorites
Configure Your Device
Enable Video and Image Encryption
Set DDNS
Upgrade Device Firmware
Set Custom Audio
Use Mobile Client as Device's Remote Controller
Remote Configuration
View and Edit Basic Information
Set Recording Schedule
Configure Time Settings
Change Device Password
Configure Normal Event
Configure Smart Event
Enable Temperature Measurement
Camera / NVR / DVR
Manage Solar Camera
Set Light for Floodlight Camera
Batch Arm/Disarm Cameras Linked to NVR
Edit Settings of Cameras Linked to NVR/DVR
Set Motion Detection Alarm for Network Camera
View Network Topology of NVR
Reset Password of DVR or NVR via the Mobile Client
Reset Password by Hik-Connect
Reserve Email Address for Resetting Password
Generate QR Code by Reserved Email
Reset Password by Reserved Email
Video & Cloud Storage
Live View
Start and Stop Live View
PTZ Control
Pan and Tilt a Camera
Set a Preset
Adjust PTZ Speed
Other Functions
Set Image Quality for Device Added by IP/Domain
Live View for Fisheye Camera
Open Door During Live View
Playback
Normal Playback
Capturing and Recording
Set Playback Quality for Device Added by IP/Domain
Adjust Playback Speed
Download Video Segment from Device
Cloud Storage
Enable/Disable Cloud Storage Service for a Channel
Play Back Video Footage on Cloud
Download Video Footage from Cloud
Notification
Enable Notifications
Check Event Notifications
Check Pyronix Notifications
Check Call Notifications
Check Service Notifications
Accept Invitation to Be Site Owner
Approve Device Handover and Authorization Application
Notification about Availability of a Rent Device
Check Device Exception Notifications
Check System Notifications
Service Management
Invite a Service Provider to Manage Devices
Device Authorization Management
Reset Password of Device in Authorization
Transfer Device to Others
ARC Service
Cloud Attendance
Check In/Out Remotely
Open Door Remotely
Add Face Picture for Face Recognition
People Counting
Temperature Screening
Manage Alarm Control Devices
Security Control
System Description
Connect to Wi-Fi
Configure Cellular Network
Area Management
Manage Users
Manage Card/Tag
Bypass a Zone
Arm/Disarm Areas and Clear Alarms
Virtual Panic Alarm (PA) Button
Check System Faults
Device Maintenance
Find Device
AX Hub Security Control Panel
Log in to the Security Control Panel
Configure AX Security Control Panel
System Options
Area Management
User Management
Keyfob Management
Add Card/Tag
Set Event Video Settings
Configure Push Notification Settings for AX Security Control Panel
EN50131 Compliant Mode
Other Settings
Add Device to the Security Control Panel
Add Peripheral Device by Scanning QR Code
Add Network Camera Channel to Security Control Panel
Set Area Parameters
Control Areas
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Set Parameters of Wireless Outputs Expander
Set Wireless Siren Parameters
Set Wireless Keypad Parameters
Set Wireless Card/Tag Reader Parameters
AX Hybrid Security Control Panel
Configure Security Control Panel
System Options
Area Management
User Management
Keyfob Management
Add Card/Tag
Set Event Video Parameters
Configure Push Notification Settings for AX Security Control Panel
Add Device to Security Control Panel
Add Peripheral Device by Scanning QR Code
Add Peripheral Device in Enrollment Mode
Add Network Camera Channel to Security Control Panel
Set Area Parameters
Control Areas
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Set Parameters of Wireless Outputs Expander
Set Wireless Siren Parameters
Set Keypad Parameters
Set Wireless Card/Tag Reader Parameters
Video Security Control Panel
Partition and Zone Control
Control a Zone
Control All Zones in One Partition
Add a Zone
Set Zone Parameters
Bypass a Zone
Link Camera to Zone
Enable Voice Prompt
Delete Zone
Pyronix Control Panel
Add Pyronix Control Panel to Mobile Client
Authorize Mobile Client Account via PyronixCloud
Create a PyronixCloud Account
Connect Device to PyronixCloud
Authorize Mobile Client Account
Verify Pyronix Control Panel
Control Areas (Partitions)
Control Alarm Output Remotely
Bypass a Zone
Panic Alarm Device
Manage Access Control Devices
Control Door Status
Set Door Open Duration
Change Super Password
View Access Control Logs
Enable Opening Door via
Touch ID (or Face ID) Authentication
Video Intercom
Answer Call from Indoor Station
Operations on Device Details Page
Set Motion Detection Alarm for Wi-Fi Doorbell
Set Volume for Video Intercom
Link Smart Chime with Doorbell
Manage Routers
Add and Set Up a Router
Wi-Fi Settings of a Router
Internet Settings of a Router
Manage the Devices Connected to a Router
Set Up a Guest Wi-Fi for Visitors
Wi-Fi Speedup
Security Checkup
Network Switch
Account
Select Region at First Time Running
Registration
Register by Email Address
Register by Mobile Phone Number
Visitor Mode
Functions in Visitor Mode
Register an Account in Visitor Mode
Configure Your System
Enable Push Notification
Save Device Parameters
Auto-Receive Alarm after Power-on
Generate a QR Code with Device Information
Hardware Decoding
View Traffic Statistics
Generate a QR Code with Wi-Fi Information
Floating Live View
Resume Latest Live View
Tablet Mode
Display/Hide Channel-Zero
Auto-Download Upgrade File
Manage Custom Audio
Other Functions
Pictures and Videos
Share Hik-Connect
Legal Information
Symbol Conventions